Bitcoin and Ethereum network transaction fees. As with nearly all Bitcoin transactions, a very small transaction fee will be added by the Bitcoin or Ethereum network to the total cost in Bitcoin or Ethereum of your purchase. This fee covers the cost of verifying Bitcoin or Ethereum transactions. BloomSky has no control over this fee and does not receive any portion of the fee.
Bitcoin and Ethereum transactions are final. Once you initiate a Bitcoin or Ethereum transaction, you cannot cancel it (provided however that you may seek a refund per our refund policy). This is inherent in the nature of the Bitcoin and Ethereum network, not a policy set by BloomSky.
Under payments and over payments. If you attempt to initiate a payment of Bitcoins different from the exact cost of the purchase indicated by our checkout conversion system, your payment will not be completed. You will be required to re-submit payment for the correct amount in order to complete the purchase. After a failed payment, the Bitcoin or Ethereum exchange rate may update or you may be required to restart the checkout process.
Transactions complete once confirmed.b> Once a Bitcoin or Ethereum transaction is submitted to the Bitcoin or Ethereum network, it will be unconfirmed for a period of time (usually about an hour, but sometimes longer) pending full verification of the transaction by the Bitcoin or Ethereum network. A transaction is not complete until it is fully verified.
Whether your purchase qualifies for a refund is governed by our Warranty and Returns Policy, regardless of whether you pay with Bitcoin, Ethereum or any other payment method. In order to claim a refund on a purchase paid for with Bitcoin or Ethereum, you will have to follow certain procedures in order to claim your refund, as explained below.
A valid email and Bitcoin or Ethereum wallet address is required for refunds. Your refund will be issued back to your original payment address. Providing a valid email address that you are able to access is important, as it is a condition for receiving your refund. You acknowledge that, if you are unable to (1) access the email address associated with your payment or (2) use access the original payment wallet address, you will not be able to receive a refund for your purchase.
Refunds issued for the USD value of your order. Your refund will be issued by BloomSky in Bitcoin or Ethereum for the USD value of your purchase, less any applicable fees. Your refund will be converted from USD to Bitcoin or Ethereum based on an exchange rate at the time of purchase. You acknowledge that if the value of Bitcoin or Ethereum against USD has risen since the time of your purchase, you will receive less Bitcoin than you paid at the time of purchase.